You may choose to provide personal information (such as the name, address, date of birth, telephone number and email address of you or that of your children or pupils) in this website. Here are some of the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.
If you email us, we may ask you for information such as your name and email address so we can respond to your questions and comments. You may choose to provide additional information as well.
Questionnaires and Surveys
We may occasionally ask visitors to, or users of, our apps and websites to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us serve you better and improve the usefulness of our services. In conducting these surveys we may ask you for your name and email address. We do not keep any personal information about you in connection with your participation in such a survey unless you specifically agree to provide that information.
We collect certain aggregate and non-personal information when you visit our apps and websites.
Aggregate and non-personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our apps or sites and the pages accessed. By collecting this information, we learn how to best tailor our services to the site’s visitors and our customers. We collect this information either through “cookie” technology or with “web beacons,” as explained below.
Like many companies, we use browser cookies on our apps and sites. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain apps and sites. We use browser cookies to tell it, for example, whether you’ve visited an app or site before or if you’re a new visitor and to help us to identify app/site features in which you may have the greatest interest.
Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular app/site.
The “help” portion of the toolbar on most browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing browser cookies.
Remember though, without browser cookies, you may not be able to take full advantage of all the features of our apps/sites.
We also, on occasions, use flash cookies on our web sites to enhance your online experience. Flash cookies are similar to browser cookies, except that they can store data more complex than simple text. Flash cookies, by themselves, cannot do anything to or with the data on your computer. In addition, flash cookies cannot access or remember your email address or other personal information unless you provide the information on that site. We use flash cookies to provide you with a better user experience.
From time to time, our apps and sites contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons. We also use third party web beacons to help manage online advertising. These web beacons are provided by our ad management partners, which they use to recognize a unique cookie on your device, which in turn enables us to learn which advertisements bring users to our apps and sites. The cookie on your device was placed by us, or by another advertiser who works with our ad management partners.
With both cookies and web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
Information We Share, and Marketing to You
We do not sell or otherwise disclose personal information about our web site visitors or app users, except as described here.
We may share information provided by our visitors to our websites or apps with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements.
Unless you indicate otherwise, we may contact you from time to time to market the products us or our business partners.
We may disclose information about you (i) if it is required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided through our websites or apps in a manner that is consistent with this Privacy Statement.
Information We Transfer
We may transfer the personal information we collect on our sites and apps to other countries where we do business, but we will do so only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.
Links to Other Apps and Sites
We provide links to other apps and websites for your convenience and information. These apps and sites may have their own privacy statements in place, which we recommend you review if you visit any linked apps or websites. We are not responsible for the content of linked apps or sites or any use of the apps or sites.
Our apps and websites are not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on our apps or sites. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen, we will delete the information from its records. Some links on our apps and sites take visitors to apps or sites that are directed to kids. These apps and websites have their own privacy notices that address children’s privacy. We encourage you to read these privacy notices if you visit any linked apps or sites directed to children.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on our apps and sites.
Updates to This Privacy Statement
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on this site to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated.
How to Contact Us
If you have any questions or comments about this Privacy Statement, or if you would like us to update information we have about you or your preferences, please contact us by email or mail via the following:
NRH Holdings Limited
Level 54, Hopewell Centre, 183 Queen’s Road East, Hong Kong
Mobile Information We Collect
Personally identifiable information (e.g. Name, email address) that we collect consists only of what you share with us. For example, certain products may ask for this type of information so that we may contact you by phone or email. You choose what, how, and when you want to share.
If you use any location-enabled products, you may be sending us location information. We do not store or use this information other than to provide the service you requested.
Some mobile applications will utilize tools to help us better serve our customers through improved products, services, and revisions to the mobile applications. This collected information will not identify you to us. It may, however, let us know anonymously, which services and features you are using the most within the application, as well as device type and hardware features, country and language of download.
Use of 3rd party services such as social sharing sites (e.g., Facebook & Twitter) is governed by the privacy practices of those services. We do not capture or store your login information or other personally identifiable information for these services. However, session info or cookies may be stored.
How We Use Collected Mobile Information
We use the information to personalize your experience with the application and to improve your overall experience including the development of new products, services, and features. We also use the information to provide customer support, and when applicable, register and administer your account. Additionally, we may use the information you provide to contact you about updates to its service.
Information you provide may be used to fulfill the service(s) or carry out the transaction(s) you have requested or authorized. For example, if you authorize a purchase through a mobile eCommerce application, we will use provided information to ship and bill you.
Mobile Information Sharing
We do not share any collected information with 3rd parties with the following exceptions:
We may provide some personal data to third-party partners that are providing services essential to your mobile user experience.
All requests are sent through your mobile carrier’s network and your carrier may have access to it.
Consult your carrier’s privacy policies for additional information.
Certain mobile products and services and manufacturers allow you to interact and share your information with others. For example, you may want to Tweet or post to your Facebook page content from our mobile application. Consult your mobile device manufacturer, or mobile product or application developer’s privacy policies for additional information